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Manage users

Invite people to your company, choose how they sign in, and give them access on the node.

There are two places users live: your company on dash.retivo.net (who may sign in) and the node (what they may do with which devices).

Add a user to your company

Before you begin

You must be an owner or admin of the company.

Steps

  1. On dash.retivo.net, open Users and press Add user.
  2. Enter the email address (their username), the name and the role: Owner, Admin or Member.
  3. Choose how they sign in:
    • Retivo password + email code: they get an invitation email to choose a password. The link works for 7 days; Send invitation again makes a new one.
    • Microsoft Entra ID or Active Directory + email code: available once directory sign-in is on. They sign in with their company account; no invitation is needed.

Change or remove a user

Press Edit on the user to change their role or sign-in method, disable them, or remove them. A disabled user is signed out at once. A company always keeps at least one active owner, and only owners can change other owners.

Give access on the node

On the node, Settings > Users:

  1. Choose a role (see Roles and permissions).
  2. Choose the groups they may see, or all groups.
  3. Switch Show the Audit log menu on or off.

What's next

Last modified October 15, 2026